WOMEN`S WEIGHT SPECIALIST / MASSAGE THERAPIST SERVICES AGREEMENT CONTRACT
By accepting and paying for the initial meeting, client agrees to the following with KATSIARYNA EMELJANA sole trader.
•You will discuss and agree the support you require from KATSIARYNA EMELJANA in your first session, and review the progress
and focus of your work together as you go along. You may decide to end your
work together at this point or continue working together on a more ad-hoc
basis.
• KATSIARYNA EMELJANA will use their skills and knowledge to design a safe programme of
nutrition / exercise / cognitive therapy / massage therapy, that will take into account the personal goals, health
condition, fitness levels and preferences.
• KATSIARYNA EMELJANA will provide the coaching, supervision advice and support that the
client may need to help them achieve their goals. The client’s progress will be
regularly monitored and the programme revised and adjusted accordingly.
• KATSIARYNA EMELJANA will provide all necessary equipment and will organize appropriate
venues for all training or counseling sessions.
• All client information will be kept strictly private and confidential. If KATSIARYNA
EMELJANA requires further medical information from a practitioner, the client
must provide such details.
• It is understood between client and trainer that both will commit to the programme
and give 100% effort.
• The client is required to arrive 5 minutes prior to a booked session so that a full
session can be achieved on each visit.
Terms and Conditions Health Screening
• All clients must complete a questionnaire before starting any programs or sessions.
• It may be required a letter of ‘medical clearance’ from your GP. Please be
aware that your GP may charge you for this.
Cancellation Policy
• 48 hours
notice of cancellation is required for all appointments.
• Notice of
between 24 and 48 hours will require a 50% payment of the session fee.
• Notice of
less than 24 hours notice will incur full payment of the session fee.
• The deposit
paid prior to a first session is non-refundable, however, the session can be
rearranged with a notice of 48 hours
prior to the session.
• All the purchased digital products and service
packages via KATSIARYNA EMELJANA`s website are intellectual property and non-refundable.
Lateness
Policy
• If the
client is late for a session the session will not be extended and will end at
the appointed time.
• If KATSIARYNA
EMELJANA is late, additional time will be added to the session or to subsequent
sessions.
Fee
Charging Policy
• Payment must be made at the time of booking.
• Package
bookings must be paid in advance BUT sessions do not have to be booked in
advance. However, all sessions must be used within 30 days of purchase and
booking.
• It is required to do a full prepay of
online-sessions. The invoice will be sent to client`s email at the time of
booking an appointment.
• All monies paid are non-refundable, except
serious medical conditions of client when it is not possible to complete all
purchased personal training sessions (this case requires relevant medical
records).
Record Keeping & Data
Protection
• KATSIARYNA EMELJANA retains a record of your
name, contact details and dates and times of appointments on a
password-protected database.
• KATSIARYNA EMELJANA is required to keep brief
notes about the focus of your work. These are kept securely and are password
protected.
•Any reports produced by KATSIARYNA EMELJANA to
evaluate the service contains anonymous data and will not contain any
identifying information of clients.
• KATSIARYNA EMELJANA operates in accordance with
the Data Protection Act 1998.
Working on Skype, Phone &
FaceTime
• It is client`s responsibility to have a working
internet connection for all Skype and FaceTime sessions. Client will be charged
for scheduled sessions if KATSIARYNA EMELJANA is waiting for the call, but
client is unable to connect online. Client will be called for any phone
sessions to a UK landline or mobile number if you are in the UK.
Ethics
• KATSIARYNA EMELJANA practice in accordance with the British Association for Nutrition Ethical Framework and in line with KATSIARYNA EMELJANA policies regarding Equal Opportunities and Safety.